Cloud Support & Services Specialist
Confidential — Cloud Technology Provider
Role Summary
Deliver technical support and onboarding services for cloud platform customers. Troubleshoot complex integration issues, guide migrations, and ensure customer success across cloud environments.
Hiring Context
A leading cloud technology provider serving MSPs and IT service providers across Europe. Growing its Ireland-based support team to meet expanding demand.
Impact of This Role
You're the technical backbone of the customer experience — every ticket you resolve and every migration you guide directly drives retention and platform adoption.
Systems & Tech Stack
Key Themes
The Olympus Difference
Every candidate submitted for this role will carry a FIRE Protocol™ score — a four-axis assessment of Fit, Impact, Readiness, and Elevation. No blind CVs. No keyword matching. A defensible, data-backed recommendation.
€50,000 – €60,000
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